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LEGAL

Data processing agreement

Last updated: 1 October 2026 · version 2.0
Privacy statement Terms and conditions Cookies Data processing agreement
In short

As a customer, you are responsible for your customers' data; we process it on your behalf. This agreement sets out how.

Contents
  1. 1. Subject matter
  2. 2. Security
  3. 3. Sub-processors
  4. 4. Data breaches
  5. 5. End of the agreement
gavel

[PLACEHOLDER] The structure and summaries have been drafted for the design. The final legal text will be supplied and reviewed by a lawyer.

1. Subject matter

Brightness processes personal data solely on behalf of the customer, for the purpose of providing SparkleCloud. [PLACEHOLDER]

2. Security

Encryption in transit and at rest, role-based access, two-factor authentication and annual penetration tests. [PLACEHOLDER: reference to security annex]

3. Sub-processors

We only work with sub-processors within the EU. We give notice of changes at least 30 days in advance. [PLACEHOLDER: list]

4. Data breaches

We report a data breach within 24 hours of discovery, with all the information you need for your own notification. [PLACEHOLDER]

5. End of the agreement

When the agreement ends, you can export all your data. We then delete it within 90 days. [PLACEHOLDER]

Questions about this document? Email privacy@sparklecloud.ai [PLACEHOLDER] or use the contact form.

SparkleCloud

The European all-in-one platform for SMEs. Sparkle by Brightness.

mailinfo@sparklecloud.ai call+31 23 557 4211
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© 2026 SparkleCloud · Sparkle by Brightness · Chamber of Commerce (KvK) [PLACEHOLDER]
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