Terms and conditions
Last updated: 1 October 2026 · version 2.4[PLACEHOLDER] The structure and summaries have been drafted for the design. The final legal text will be supplied and reviewed by a lawyer.
1. Applicability
These terms apply to all use of SparkleCloud and to all agreements with Brightness. [PLACEHOLDER]
2. Trial
The trial lasts 14 days and ends automatically. You are not committed to anything and we do not ask for payment details in advance. [PLACEHOLDER]
3. Subscription and payment
Monthly subscriptions can be cancelled on a monthly basis. Annual subscriptions are paid in advance and run for one year. Prices are exclusive of VAT. [PLACEHOLDER]
4. AI credits
Credits included in your subscription renew monthly and expire at the end of the month. Additional credits you purchase remain valid for 12 months. [PLACEHOLDER]
5. Availability
We aim for 99.9% availability per month. We announce planned maintenance in advance. [PLACEHOLDER: SLA]
6. Liability
[PLACEHOLDER: limitation of liability to be drafted by a lawyer]
Questions about this document? Email privacy@sparklecloud.ai [PLACEHOLDER] or use the contact form.