How to set up an AI agent on your website in one afternoon
No developers, no months of preparation. With these four steps, your agent will be answering its first questions tonight.
Most of the customer questions you get, you've already answered ten times. An AI agent can take that work off your hands, but only if you prepare it properly. Here's how to go about it.
Start with your ten most frequently asked questions
Look through your inbox for the past month and note which questions keep coming back. Opening hours, delivery times, prices and returns are almost always in the top ten. That's the knowledge your agent starts with.
Upload what you already have
Your price list, your terms and conditions and your website are enough to get started. The agent learns from them and cites the source with every answer, so you can check where it came from.
Decide when a human takes over
Set clear limits: with complaints, large orders or whenever it's unsure, the agent hands the conversation over to a colleague, along with a summary. That way, customers never feel they're being passed from pillar to post.
Test, publish and keep an eye on it
Ask the questions your customers ask. Happy with the result? Put the widget on your site. During the first week, check the inbox daily and fill in any missing knowledge.
Try it yourself. Build your first agent during your trial. Try free for 14 days